Our sandals are the perfect comfortable footwear with a fashion twist! We've got 5 designs that will match all your summer outfits 😍
Shipping fees:
• Shipping is 60 EGP within Cairo, Giza, Helwan, & 6th of October.
• Shipping is for 65 EGP to Alexandria.
• Shipping is for 80 EGP to Sharqia, Beheira, Dakahlia, Damietta, Gharbia, Kafr El-Sheikh, Monufia, Qalyubia, Ismailia, Port Said and Suez.
• Shipping is for 90 EGP to Asyut, Beni Suef, Faiyum, Minya, Sohag.
• Shipping is for 110 EGP to Aswan, Luxor, Matrouh, Qena, Red Sea and South Sina.
• Shipping is for 210 EGP to New Valley and North Sinai.
Exchange & Return Policy
Exchanges can be made within 14 days of receiving the order, with a 35 EGP fee for exchange shipping.
Refunds can be requested within 14 days of receiving the order, without any additional fees.
To initiate an exchange or refund, please follow these steps:
1. Contact us via:
- Facebook: https://www.facebook.com/getpalma/
- Instagram: https://www.instagram.com/getpalma/
Alternatively, you can call or message us on WhatsApp at 01122446449.
2. Provide us with the order number and a photo of the received product.
Our office hours are from 10 am to 5 pm on weekdays. All inquiries will be addressed within one working day.
To avoid duplicate requests and miscommunication, please use only one of these channels to reach out to us.
All of our products are locally designed and manufactured. We get our inspiration from nomad artisans from all over Egypt, and we always try to mix the local designs with international fashion trends.