I absolutely love the bag. it's not my first purchase from Palma, so as usual the quality is amazing and the order didn't take much time to arrive, however I'd like to complain about the shipping company. The delivery representative called me and asked If he could drop the order now which was about (1pm), I wasn't home, but I called my brother and asked him to stay home and receive the order and surprisingly... until 5pm the delivery representative never showed up and didn't even call back to tell me that he won't be able to come on that day... this was very disrespectful because you don't know what I have to do, and when he called as I said before I made my brother wait for him even though he needed to leave the house for a meeting... the second thing is the next day I got a text message with a link to track my order, so I did open the link and for the second time I was disappointed as I saw that on the website of the tracking, it was written that I AM the one who couldn't receive the order the first day??? While in fact this isn't the truth???? I know this has nothing to do with you as in "Palma", however, I wanted to complain about the delivery representative because it's just so frustrating.
Thank you! :)
I luv it really, the material quality is very good
The design is very stylish
It is light weight
Inside bag is big enough & took every thing